Returns & Exchanges
At Local Neighbours Carmel, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. We strive to make your shopping experience as seamless as possible, ensuring you find the perfect fit for your coastal lifestyle.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all boutique tags are attached and the garment is in its original condition.
- 3.Affix the Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous shipping marks.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.